Dear Valley Fest Family,
It’s finally time to call it. We tried for as long as possible to stay optimistic, but unfortunately, we have now taken the tough decision to reschedule Valley Fest 2020 on the grounds of safety.
The festival will now take place over 30th July – 1st Aug 2021. Holding a large event requires support from local services and we simply cannot take vital provisions away from the front lines at this time.
Keeping everyone safe is always at the forefront of our planning: you, artists, crew, traders and partners are all incredibly important to us. We cannot risk putting anyone in jeopardy and so rescheduling is the best way to achieve this.
We hope you will understand that this decision has not been made lightly and is going to cause us significant challenges, cashflow being one. And this could be something you can help us with, so that we’ll be able to celebrate and party in 2021.
It would help us enormously if you, as a ticket holder, could roll your tickets over to the 2021 event. This would give us the best chance of safeguarding our future and means you don’t have to do anything. Your tickets will be automatically valid for 2021. If you can retain your ticket for next year, you’ll be offered a festival drinks voucher to say a huge thank you. You’ll be reminded of your gallant behaviour and notified of this nearer 2021’s festival.
If you’re a ticket holder, you’ll receive an email today from our ticketing partner, Ticketline, detailing the options available. This includes how to claim a face-value refund. Please note that you’ll need to make this request to Ticketline within the 3-week deadline.
With regards to glamping, if you booked a bell tent, then please contact Tinkerbell email@example.com and if you booked a yurt or tipi, please contact Hearthworks: firstname.lastname@example.org both will be able to talk you through your options.
The only upside to this is that we have even more time to plan for the best Valley Fest you’ve EVER seen. Deacon Blue and The Cuban Brothers remain on the 2021 bill. We will, of course, keep you updated with progress, line up and other news.
Keep safe and take care in these testing times,
The Valley Fest team x